Michelin North America Phone Numbers and Emails

Toll-Free Number:

  • (866) 866-6605
Send Message

Customer Service:

  • (800) 847-3435
    Motorcycle/Scooter or Bicycle Tires
  • (866) 212-9619
    Promotion questions
  • (888) 633-3339
    Tire Concierge

Headquarters:

  • (864) 458-5000

Michelin North America Emails:

Legal
Privacy Inquiries
michelin@michelinman.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Michelin North America Customer Service?

Most Popular Number:

(866) 866-6605
Total calls: 131 Issues resolved: 8 Last call: Mar 4, 2024

What Is the Michelin North America Customer Service Phone Number?

Michelin North America offers a range of customer service options to address various inquiries and concerns. You can reach Michelin customer service at 1-866-866-6605 for general customer service needs. If you need assistance finding the right tire, their MICHELIN Tire Concierge service is available at 1-888-633-3339, connecting you with live experts. For questions related to promotions, call Michelin's phone number: 1-866-212-9619. In dealings with motorcycle, scooter, or bicycle tire concerns, Michelin has dedicated support at 1-800-847-3435.

Moreover, Michelin welcomes all types of questions, suggestions, or comments and assures timely responses, and you can share your feedback by calling 1-800-847-3435. The phone mentioned above caters to various customer needs, ensuring that Michelin customers can easily access assistance and guidance for their specific requirements, whether related to tires, promotions, or general inquiries.

What Is the Michelin North America Corporate Office Address?

Suppose you have customer service issues or need to send correspondence related to customer inquiries. In that case, addressing your communication to the Customer Service Department at the Michelin corporate office is advisable. The Michelin US headquarters is at P.O. Box 19001, Greenville, S.C. 29602-9001, United States. The Michelin North America headquarters serves as the central hub for Michelin North America's corporate operations and customer service management, ensuring that any concerns or matters about their products or services can be directed to the appropriate department for resolution or assistance. Including the specific department or recipient is essential to expedite and accurately handle your organizational communication.

Can I Contact Michelin North America Customer Care via Email Address?

You can easily contact Michelin Customer Care via email at michelin@michelinman.com. The email address provides a direct means of communication for inquiries, questions, or comments related to their products and services. Alternatively, you can also submit a contact request form through their website. To do so, visit the Michelin website and navigate to the "Contact Us" option at the bottom of the homepage. Click on it to access the contact form. Fill out the form with essential details, including vehicle information, product line, and your personal information. The Michelin customer care is helpful if you have questions or comments about tires for your vehicle. Michelin aims to respond to these online inquiries within 2-3 business days, ensuring timely and efficient customer support through email and their online contact form.

PissedConsumer Club

Contact Information

Michelin North America Website:

Michelin North America Help Center:

Corporate Office Address:

Michelin North America, Inc.
1 Parkway South
Greenville, South Carolina 29615
United States

Other Info (opening hours):

Customer Service Hours (EST):

Monday - Friday: 8:00AM-7:00PM

Saturday: 9:00AM-1:00PM


Consumer Care Department

P.O. Box 19001

Greenville, S.C. 29602-9001

More contact details

Fax:

+1(864) 458-6650

Michelin North America Rating Based on 71 Reviews

Rating details

1.8
more details
Product or Service Quality
Value for money
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Michelin North America Customer Service Calls

153 TOTAL
CALLS
02:51 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Michelin North America?

Product/ Service Question:

  • “Warranty for new tire”
  • “Defective tire”
  • “Warranty”

Request for Information Question:

  • “Looking for dealer in my area”
  • “Employee concern”
  • “Ask about motorcycle tires for my sportster”

Payments and Charges Question:

  • “I sent in for a rebate on my tires and never got the rebate”
  • “Rebate”
  • “Are there any rebates”

Shipping and Delivery Question:

  • “Where is the nearest Michelin store in Orange County”
  • “Do you have wipers that fit a 2012 Honda CR-V? If so what size?”

Account Question:

  • “Password”

Refund Question:

  • “Refund”

Employment Question:

  • “Human Resources about 401k”

Other Question:

  • “For asking the price of 20 inch tyres”
  • “I have a problem with my Chrysler”
  • “Benefit letter”

Compare Michelin North America To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Goodyear image
300 reviews
1.6
Continental Tires image
34 reviews
2.0
Write a review
Do you have something to say about Michelin North America? What happened? What can we help you with?
Submit review Don't show this popup